Have Questions?

Contact us with any questions you may have.

Street Address:
3005 Gill Street
Bloomington, IL 61704

Phone: 1-877-495-2419
Fax: 1-866-313-0716
Email:

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Frequently Asked Questions about HolyProcessing.com

 

How do we refer our members to you?
We have several methods setup to handle referals. These methods include: A web link embedded with a special tracking code we assign to you, by phone, and fax. We can even customize a "direct mail" piece that you can mail out to your members. One way that has proven extremly successful is to have you give us brief writeup in your monthly newsletter or on your website. Just contact us with any suggestions, we can be extremely creative.

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Why do we offer a free Internet Gateway?
We have always believed in offering quality products at a low price (what price is better than free?). We have built our business around this concept. We are not trying to overcharge small business owners. Our thought process has been “If we offer the merchant great prices, and great service they will tell other business owners about us”. Guess what? That concept has worked in helping us sign up thousands of merchants over the last several years for merchant accounts and a free payment gateway. 

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Is it simple to setup the "Automatic Tithing" program?
Yes, very simple. There are two way in which you can implement this program. If you have a website, we will provide you with the exact code you need to place on it. The members can simply go to your site, and sign up. They will have the ability to choose exactly how much they pay, and at what intervals (or you can preset the options). The second way to implement this is to have them sign an "Automatic Tithing" authorization form. You will then manually enter their information into the online system. We can walk through this very simple process.

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Can the account be used for more than just donations?
If your a church you can use the account for donations and general items such as bake sales, printed materials, classes, etc. Some restrictions do apply. If you are uncertain please contact us for clarifications. If you are a business owner, we can generally help everyone with nearly all legal business types. Please contact to discuss your specific needs.

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What is a discount rate?
A discount rate is the percentage of each transaction that you pay to your card processor for processing your credit card sales. These fees are largely influenced by the percentage that MasterCard and Visa charge us. 

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What if I have a retail storefront, and need a P.O.S. terminal?
If you have a retail store where every transaction will be "swiped" then we suggest leasing or purchasing a Point of Sale Terminal. If the majority of your transactions are not going to be "swiped", then our FREE Internet Gateway solution is definitely your answer. Please contact us if you would like to discuss alternative Retail / P.O.S. solutions, or visit our Processing Options Page

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What cards will I be able to accept? 
The Authorize.net gateway will allow you to accept nearly all card types available in addition to electronic checks. With your Free Merchant Account, we give you ability to accept MasterCard, Visa, Discover, and American Express. We offer free setup for all 4 major card types. However the processing fee structure for accepting Discover and American Express are slightly different than MasterCard and Visa. Please contact us for specific details.

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How do I get the money from my credit card sales? 
The completed sales from your credit card processing will be batched out daily, and deposited directly into your checking account. The money is deposited electronically in to your local bank... There's no need to open up a new checking account to use our services. 

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Does it cost extra to setup with Discover?
Absolutely Not! We setup your Discover account with absolutely no setup fees, or application fees. With most other processors, it will typically cost you at least $50 to get setup with Discover. With CMS all setup fees are waived.

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Does it cost extra to setup with American Express?
Not with us. Other companies charge up to an extra $100 for processing of an American Express merchant application. With us, it's FREE. 

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How long does it take to get setup with an account?
In some cases, we can have your account setup the same day that we receive your application. Normally it takes no longer than a couple of days.

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What if I have other questions? 
Please don't hesitate to contact us. Just click here and you will find several methods of contacting us.

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